Innovators Connection

At the 2023 AHA Leadership Summit, industry leaders will showcase their new knowledge, fresh ideas and creative solutions during live podcast recordings. Tune in to the live recordings on the show floor or listen to the podcast replays after the event to hear AHA partners discuss innovation and top-of-mind issues for AHA Member hospitals and health systems.

Sunday, July 16, 2023
6:40 – 7:00 p.m.

Technology Transforms Workforce Challenges with Northwestern Medicine and Accenture

Daniel Derman, Chief Innovation Officer and Senior Vice President, Northwestern Medicine, Chicago 
Kaveh Safavi, Senior Managing Director, Accenture 
Michelle Hood, Executive Vice President and Chief Operating Officer, American Hospital Association 
Presented by: Accenture
The gap between supply and demand for care is growing too fast, requiring health systems to reinvent the nature of care delivery. A combination of human plus machine can help increase efficiency for physicians, nurses and the nonclinical workforce so that they might meet the rising demand for care. This podcast discusses how leaders can use digital technology to better prepare their teams to work within the ongoing environment of staffing shortages while also bringing back purpose and joy.

7:10 – 7:30 p.m. 

Enhancing Virtual Care for Behavioral Health Services

Dan Ferris, Chief Strategy & Marketing Officer, Iris Telehealth 
Presented by: Iris Telehealth 
Hospitals and health systems are often the first-line responders and conduits to care for behavioral health conditions — which affect one in five Americans — but facilities across the country are struggling to keep up with demand and provide timely access to quality care. Patients and providers are at risk. In this podcast episode, Dan Ferris, Chief Strategy & Marketing Officer of Iris Telehealth, will discuss these challenges and how Iris Telehealth is helping advance health system behavioral health service lines across the continuum to drive scalable and sustainable financial and clinical outcomes.

Monday, July 17, 2023
12:20 – 12:40 p.m.

Proactive Strategies to Build a Balanced Workforce

John Rothwell, SVP Sales, Enterprise and Strategic Solutions, AMN 
Presented by: AMN Healthcare
Throughout the pandemic, healthcare systems were forced to rely heavily on contingent labor, especially travel nursing. As we emerge from the pandemic, healthcare systems are seeking talent acquisition strategies that reduce contingent labor spend and drive financial stability. Proactive workforce planning gives healthcare systems the ability to more effectively layer core staff with flexible labor solutions, such as float pools and internal agency models. This podcast episode will provide tools and resources for incorporating workforce analytics to identify and build a balanced workforce strategy.

12:50 – 1:00 p.m.

Investing in an Enhanced Patient Experience

John E. Schmidt, Executive Director, MDVIP 
Presented by: MDVIP
In 2023, patients are in the driver’s seat. The pandemic accelerated existing consumer trends, and patients are no longer willing to accept the status quo in their healthcare experience. As innovative care options prosper, unhappy customers become a flight risk for health systems. Listen in to this podcast episode to receive strategically actionable takeaways to capitalize on patient expectations and physician aspirations and give your system a competitive market advantage.

3:30 – 3:50 p.m.

Accelerating Digital Transformation While Maintaining Cybersecurity Defenses

Troy Ament, Healthcare CISO, Fortinet 
John Riggi, National Advisor for Cybersecurity and Risk, AHA 
Presented by: Fortinet
Healthcare technology executives are guiding healthcare organizations to become technology organizations delivering patient care in new delivery models. This digital innovation has accelerated cloud adoption, transformed patient care experiences to virtual and consumer centric environments, and fast-tracked the utilization of hospital and home-based internet connected medical devices for patient monitoring and telemetry. This podcast will discuss how leaders are orchestrating healthcare digital innovation, explore how healthcare organizations are executing these strategies while ensuring protected health information (PHI) remains secure and discover what future innovations such as 5G, AI, and Metaverse could bring to solving complex healthcare challenges.